Author(s) :

ASS. PROF. MONEY UDIH, DR. Iosphine Crossdale-Ovwido.

Volume/Issue :

Abstract :

In today’s volatile business environment, Nigerian organizations face frequent disruptions from economic fluctuations, technological changes, and organizational transformation initiatives. This study assesses the effectiveness of change management strategies in enhancing organizational resilience within the Nigerian banking, manufacturing, and telecommunications sectors. Using a descriptive survey design, data were collected from 250 employees across 30 purposively selected organizations through structured questionnaires and semi-structured interviews. Quantitative data were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis, while qualitative data underwent thematic content analysis. Findings indicate that effective change management particularly leadership commitment, clear communication, employee engagement, and robust learning systems significantly enhances organizational resilience. The study concludes that strategic implementation of change management processes fosters adaptability, operational continuity, and sustainable performance. Practical recommendations include integrating participatory leadership, transparent communication channels, and continuous learning programs to strengthen organizational resilience in Nigerian institutions.

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